A social network-based organizational model for improving knowledge management in supply chains

Purpose: This paper aims to provide a social network-based model for improving knowledge management in multi-level supply chains formed by small and medium-sized enterprises (SMEs). Design/methodology/approach: This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented. Findings: This proposal improves the establishment of inter-organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation. Originality/value: This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs. © Emerald Group Publishing Limited.Capó-Vicedo, J.; Mula, J.; Capó I Vicedo, J. (2011). 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The adaptation of industrial districts to a competitive, globalized environment

[EN] Currently, companies find themselves facing a competitive environment that is ever more globalized and changing and to which they must adapt themselves. This study analyzes the changes that should be made among agents of the territorial agglomerations of companies of the industrial district type in order to achieve this adaptation. The study will analyze the Industrial Textile District in Valencia, which corresponds to a so-called traditional sector with serious competitiveness problems. The analysis will be made taking as a reference point the liberalization of the textile products market by the European Union in 2005. By applying techniques belonging to social network analysis, the density and intensity of the existing relationships among the district agents are analyzed, as is the role played by each before and after this change in the competitive environment. Results show changes in the redistribution of relational capital, leading to the conclusion that the relationships of the leading companies in the district with local institutions, companies that supply machinery and technology, as well as with client companies in the district, have acquired a growing importance. All of this is motivated by the search for a greater differentiation in district products in relation to those obtained outside, through processes of innovation and product improvement.[ES] Actualmente las empresas se encuentran ante un entorno competitivo cada vez más globalizado y cambiante al que deben adaptarse. En este contexto, el presente trabajo analiza los cambios que se han producido entre los agentes de las aglomeraciones territoriales de empresas del tipo distrito industrial con el fin de lograr esa adaptación. Para cubrir este objetivo el trabajo analiza el Distrito Industrial Textil Valenciano, el cual se corresponde con un sector de los denominados tradicionales y con serios problemas de competitividad. El análisis se realizará tomando como punto de referencia la liberalización del mercado de productos textiles que se produjo en 2005 en la Unión Europea. Mediante la aplicación de técnicas propias del análisis de las redes sociales se analizan la densidad y la intensidad de las relaciones existentes entre los agentes del distrito, así como el papel jugado por cada uno de ellos antes y después de este cambio en el entorno competitivo. Los resultados del estudio evidencian los cambios en la redistribución del capital relacional, permitiendo concluir que las relaciones de las empresas líderes del distrito con las instituciones locales, las empresas proveedoras de maquinaria y tecnología, así como con las empresas clientes del distrito, han adquirido una importancia creciente. Todo ello motivado por la búsqueda de una mayor diferenciación de los productos del distrito respecto a los obtenidos fuera, a través de procesos de innovación y mejora de los productos.Capó-Vicedo, J.; Capó I Vicedo, J. (2013). Adaptación de los distritos industriales a un entorno competitivo globalizado. Revista Venezolana de Gerencia. 18(62):179-199. http://hdl.handle.net/10251/58708S179199186

Industrial clusters, innovation and universities: The role of the university in a textile cluster

The main purpose of this paper is to contribute to the discussion about the role played by universities in the traditional industrial clusters, as a result of the changing situation of the competitive environment. To achieve this objective, our work makes a study of an industrial cluster for a so-called traditional sector with serious problems of competitiveness. The study results show how the cluster has changed the redeployment of its relational capital, becoming more important the relationship between the companies of the cluster and the University. This is caused by the search of a greater product differentiation, through processes of innovation and product improvement in which the University plays an important role.Capó I Vicedo, J.; Capó-Vicedo, J. (2011). Industrial clusters, innovation and universities: The role of the university in a textile cluster. International Journal of Business and Social Sciencies. 2(8):267-275. http://hdl.handle.net/10251/58109S2672752

From a personal to a more social view of students' academic performance: the importance of peer selection at university

[EN] Students' academic performance has traditionally been linked to aspects centred on their personal abilities, such as cognitive skills, hours spent studying or personal motivation. However, in recent years, some research in the literature have begun to highlight the role that students' social interactions play in their performance (Johnson and Johnson 1993; Baldwin et al. 1997). These interactions create informal trust-based networks that facilitate knowledge exchange between students and enhance their learning (Gaševi¿ et al. 2013). A number a of contributions have recently found a direct relationship between students' position in these knowledge networks and their academic performance (Cho et al. 2007; Smith and Peterson 2007; Hommes et al. 2012). On the other hand, this position has also been linked to opportunities to obtain new knowledge from external sources and to creative skills. (Tomás-Miquel et al., 2016). However, in this paper, far from this static vision, we delve deeper into the dynamic view of knowledge networks among students in order to understand the academic influence exerted in university environments by students on their peers. Specifically, this paper aims to answer the following research question: do the peers of higher-achieving students improve their performance over time? To answer this question, this paper applies a stochastic actor-oriented model (SAOM) to a sample of 50 students of the Business Administration and Management bachelor¿s degree at the Campus of Alcoy of the Universitat Politècnica de València in Spain. The results obtained confirm the positive influence of higher-achieving students on their lower-graded peers. Thus, lower-achieving students perform better over time as they increase their academic relationships with higher-achieving students. These results highlight the importance for universities of attracting higher-ability students, as well as mixing students into heterogeneous work groups in terms of academic performance. This would make it easier to improve the performance of less proficient students, thus preventing them from dropping out of the university. Therefore, these findings may have relevant implications for both university policy and classroom learning management.Tomas Miquel, JV.; Capó I Vicedo, J.; Capó-Vicedo, J. (2022). From a personal to a more social view of students' academic performance: the importance of peer selection at university. ICERI Proceedings. 1522-1526. https://doi.org/10.21125/iceri.2022.03971522152

The role of universities in making industrial districts more dynamic. A case study in Spain

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LA GESTIÓN DE LAS POLÍTICAS DE RESPONSABILIDAD SOCIAL CORPORATIVA EN LAS CAJAS DE AHORRO ESPAÑOLAS

La Responsabilidad Social (RS) ha ido evolucionando tanto a nivel teórico como a nivel empresarial, al tiempo que se han ido desarrollando diversas iniciativas de índole público y privado que han resultado clave en su desarrollo. En este contexto, la importancia del sector financiero en su papel de impulsor de la economía y como intermediario del que dependen las inversiones y en muchas ocasiones las actuaciones de las empresas, nos ha llevado a plantearnos cuál es la situación actual de la RS en este sector y más concretamente en las cajas de ahorro, que por su naturaleza jurídica constituyen un caso especial dentro del sistema financiero español. El objetivo general de este trabajo de investigación es analizar la influencia que tiene la Obra Social (OS) de las cajas de ahorros en la integración de la RS en su gestión y en qué medida la RS afecta a la consecución de los resultados empresariales. Los resultados obtenidos a partir de las hipótesis planteadas han permitido evidenciar de forma empírica la existencia de diferentes grupos en función de su comportamiento en materia de RS, al tiempo que se ha comprobado que si bien la OS ha sido y es una parte fundamental de las cajas y de su RS, no es su único componente y las entidades deben tener en cuenta otros aspectos para una completa y correcta integración de la misma. Los resultados y las conclusiones obtenidas aportan una valiosa información acerca del comportamiento de las cajas de ahorros españolas, en un momento de profundos cambios por la crisis financiera global, si bien esta situación supone un excelente punto de partida para futuras investigaciones en las que poder calibrar como afectará esta reestructuración a la integración de la RS en las entidades resultantes.Capó I Vicedo, J. (2011). LA GESTIÓN DE LAS POLÍTICAS DE RESPONSABILIDAD SOCIAL CORPORATIVA EN LAS CAJAS DE AHORRO ESPAÑOLAS [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/9313Palanci

La evaluación como elemento de mejora y enriquecimiento del sistema educativo

Capó I Vicedo, J.; Pla Rodríguez, C.; Capó-Vicedo, J. (2011). La evaluación como elemento de mejora y enriquecimiento del sistema educativo. Revista Latinoamericana de Estudios Educativos. XLI(3-4):139-150. http://hdl.handle.net/10251/58707S139150XLI3-

An overview of social network analysis and knowledge networks

Paper presented at KES International Conference on Sustainable Design and Manufacturing, 28-30 April 2014.[EN] This paper presents an extract of a more extensive review of the literature on immersive social networking systems and social network analysis (SNA). The paper overviews the current literature on relevant knowledge networking models. There is a special interest in SNA applications in knowledge management. The result of this paper is a report describing the main findings of some knowledge networking models and SNA.Funding provided by the EU Marie Curie Actions—Industry-Academia Partnerships and Pathways (IAPP) Project entitled “KNOWNET— Engaging in Knowledge Networking via an interactive 3D Social Supplier Network (FP7-PEOPLE-2012- IAPP)” is gratefully acknowledged. The KNOWNET project seeks to assess the value of social networking for knowledge exchange across Insurance supply chains. A key objective of the project being to develop and build a web based interactive environment - a Supplier Social Network or SSN, to support and facilitate exchange of good ideas, insights, knowledge, innovations etc across a diverse group of suppliers within a multi level supply chain within the Insurance sector (Grant, 2014).Mula, J.; Capó-Vicedo, J.; Capó I Vicedo, J.; Grant, S. (2016). An overview of social network analysis and knowledge networks. InImpact. 7(2):1099-1105. http://hdl.handle.net/10251/77534S109911057

The effect of gender in the establishment of relationships in higher education

[EN] The beginning of higher education is a very important moment in the life of students, in which the relationships established between peers can be crucial and determining for the development of their studies. Among other things, the help and support they receive, both academically and personally, may depend on these relationships. In this study we will analyse the importance that certain variables acquire in the establishment of these relationships, with special emphasis on the effect that gender can have. We will study the relationships established at the beginning of higher education, in the specific case of students of the Bachelor's Degree of Business Administration at the Alcoi campus of the Universitat Politecnica de Valencia in Spain. We will study the relations that are established at the beginning of their studies and we will verify if there is a tendency to group and to establish relations between the peers of the same gender and if this tendency is maintained throughout the following courses, or if with the passage of time it tends to break this tendency and to establish new relations independently of the gender. The results obtained can have important consequences in the organization of the learning processes of university students, thanks to a better knowledge of their behavior in the classroom and to the improvement in the establishment and definition of work groups and learning activities.Capó I Vicedo, J.; Tomas Miquel, JV. (2019). The effect of gender in the establishment of relationships in higher education. ICERI Proceedings. 3823-3828. https://doi.org/10.21125/iceri.2019.0971S3823382

Corporate social responsibility of financial organizations in the social economy: a case study on savings banks

The final publication is available at Springer via http://dx.doi.org/10.1007/s11628-011-0124-8The implementation of corporate social responsibility policies in firm management processes is becoming increasingly relevant. In the particular case of the financial sector, the incorporation of these policies often has huge repercussions as their role as intermediaries means that firms depend on them for investment which, in turn, affects the way firms perform. Within the financial sector, those organizations form part of the social economy-credit cooperatives and savings banks-are a very particular case as one of the principles on which they are based is their social nature. In this study, we examine the social responsibility situation in these financial organizations, focusing on the case of savings banks. We provide information that will help us better understand the real state of Spanish savings banks with respect to these two areas of social responsibility: The "Obra Social" (or charitable activities) and the incorporation of social and environmental criteria in their business policies.Server Izquierdo, RJ.; Capó I Vicedo, J. (2012). Corporate social responsibility of financial organizations in the social economy: a case study on savings banks. Service Business. 6(1):99-115. doi:10.1007/s11628-011-0124-89911561Barea J, Monzón JL (1992) La economía social en España, en Economía Social. Entre Economía Capitalista y Economía Pública. Ciriec-España, Valencia, pp 131–156Belmonte LJ, Cortés FJ (2010) La concentración del sector de cooperativas de crédito en España. Ciriec Rev Econ Púb Soc Coop 68:223–246Brown M, Whysall P (2010) Performance, reputation, and social responsibility in the UK’s financial services: a post-‘credit crunch’ interpretation. 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Prentice Hall, MadridLópez F, Cepeda R, Cornejo P, Salvador E (2007) La obra social de las cajas de ahorros: un análisis exploratorio. Universia Bus Rev 14:84–95Lucas MT, Wilson MA (2008) Tracking the relationship between environmental management and financial performance in the service industry. Serv Bus 2(3):203–218Marbella F (2005) La Dirección Estratégica de las Entidades de Crédito. Thomson-Civitas, MadridMarbella F, Martínez A, Cabeza L (2008) ¿Son las cajas de ahorros de Castilla y León socialmente responsables? Influencia de su obra social en el desempeño empresarial. Investig Eur Dir Econ Empresa 14(2):1.135–2.523Melián A, Sanchís JR, Soler F (2010) El crédito cooperativo como instrumento financiero para el fomento del emprendimiento en tiempos de crisis. Ciriec Rev Econ Púb Soc Coop 68:111–139Monzon JL, Chaves R (2008) The European social economy: concept and dimensions of the third sector. Ann Public Coop Econ 79(3):549–577Nelson RA, Kanso AM, Levitt SR (2007) Integrating public service and marketing differentiation: an analysis of the American express corporation’s ‘charge against hunger’ promotion program. Serv Bus 1(4):275–293Proença J, de Castro L (2007) The business-to-business relationship dimensions in financial services markets. Serv Bus 1(1):63–78Puentes R, Velasco MM, Vilar J (2009) El buen gobierno corporativo en las sociedades cooperativas. Revesco Rev Estud Coop 98:118–140Quintás JR (2006) Las cajas de ahorros en el ámbito de la responsabilidad social corporativa. Pap Econ Esp 108:128–143Ruiz M, Rios A, Tirado P (2009) La responsabilidad social y la crisis económica. ¿Responden las entidades financieras españolas a los grupos de interés? Ciriec Rev Econ Púb Soc Coop 65:33–58Scholtens B (2009) Corporate social responsibility in the banking industry. J Bus Ethics 86:159–175Server RJ, Capó J (2009) La Responsabilidad Social Empresarial en un contexto de crisis. repercusión en las Sociedades Cooperativas. Ciriec Rev Econ Púb Soc Coop 65:7–31Server RJ, Villalonga I (2007) La Responsabilidad Social en el cooperativismo de crédito. El Fondo de Educación y Promoción como indicador para su evaluación. Estudio empírico para el caso español. Interciencia 32(6):377–384Smith C (1994) The new corporate philanthropy. Harv Busi Rev 72(3):105–116Spear R, Cornforth C, Aiken M (2009) The governance challenges of social enterprises: evidence from a UK empirical study. Ann Public Coop Econ 80(2):247–273Thompson P (1998) Bank lending and the environment: policies and opportunities. Int J Bank Mark 16(6):243–252Thompson P, Cowton CJ (2004) Bringing the environment into bank lending: implications for environmental reporting. 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